Hotel parking management solutions | parklio™ (2023)

Contents

• The best benefits of a parking system for hotels
• 12 Parking problems and solutions for hotels
• Tailor-made parking solutions for hotels with added value
• Frequently asked questions about parking problems at hotels

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Bad guest reviews

Valet parking at hotels regularly receives negative reviews and has a bad reputation for parking problems. If guests have reserved a parking space and it's not available when they arrive, they get upset and complain. Hotel parking spaces are limited and problems arise mainly when non-guests fill up the parking lot. This is because there is no physical barrier or gate. In addition, systems that are too complex can cause congestion at the input or output. Such situations are common due to poor parking management. To avoid problems, it is important to have a well-managed system that allows guests to park their car without worry.

Parking abuse by non-guests

Hotels often experience parking problems due to insufficient parking security. Unauthorized parking by non-guests is one of the most common problems. Hotel parking spaces are often limited and fill up quickly. Although parking lots are regularly marked with a yellow "reserved" sign, non-guests will still park in hotel parking lots, especially if the hotel is close to tourist attractions. This is because there are no physical barriers or gates to secure private parking.

Problems with cash payment

Paying cash for parking at hotels is difficult for several reasons. Guests must use cash, most likely coins, to pay for parking. Paying with cash creates unnecessary problems in a world where everyone accepts credit cards. Foreign visitors have additional problems as they have to exchange money to park. Having a system that allows you to pay by credit card would solve the problem. Advance payment at reception can also be a solution.

Unnecessary waste of resources

In the absence of a managed parking system, resources can easily be wasted. Unauthorized vehicles often occupy hotel parking spaces, especially if hotels are located near tourist attractions, city centers, and business parks. This not only causes overcrowding, but also damages the hotel's reputation. If more parking spaces are available, a ticket payment system should be implemented. Furthermore, if parking lots are not automated and human labor is required, money and resources will be wasted. Automation also eliminates the need for valet parking. In addition to using an automated system, the hotel staff has real-time information about the occupancy of parking spaces.

No income generation

If the hotel parking lots are not guarded and monitored, unauthorized vehicles can park freely there. The already scarce parking spaces are occupied by non-guests, as there is no card payment system. Monetization of parking spaces will enable safe and reserved parking spaces and provide added value for hotel guests. This option will also be available to non-resident hotel guests using hotel facilities such as wellness and spa or restaurants.

General organization of the parking lot

Offering a reserved and safe place to park your vehicle is an important part of a quality service. Managing hotel parking can be a challenge, especially at hotels with fairly limited parking options. Many parking problems are due to a lack of management. If parking lots are not properly organized, entrances and parking lots become clogged with unauthorized vehicles. Security problems also arise when hotels do not have a surveillance system. A well-managed parking system consisting of barriers and gates would improve traffic flow and general safety.

No real-time information

It is difficult to provide parking spaces for visitors if an efficient parking system is not integrated. It is impossible to track available parking spaces without real-time occupancy information. Hotel receptionists cannot provide guests with parking occupancy information if they do not have access to real-time data. It is also essential to have the right information in order to react quickly to unpredictable situations. In order to provide visitors with the best possible service, it is essential to have a real-time information system.

Multifunctional for existing RFID cards

RFID technology is often used in hotels to provide smart and secure locking systems. Thanks to it, access to hotel rooms and other facilities becomes easier and more convenient. Existing RFID cards can be used for parking with the integrated intelligent parking system. Hotel guests used their room keys to open the parking gate. Having one card simplifies and improves the comfort of staying at the hotel. It also leads to a more efficient management of total bookings and parking spaces, which is particularly important in the high season.

Autonomous smart hotels

Smart hotels are the future of tourism and hospitality. Technology has made everything within our reach, including travel. Transforming traditional hotels into smart hotels using artificial intelligence and automation. In practice, the meters are operated by robots or customers can register online. Food and drinks are delivered to customers by robots. One of the main features of smart hotels is the use of the smart key on the smartphone itself. When guests book accommodation, they automatically receive a digital key to their room, car park and other hotel facilities. If hotels have automatic parking, guests can park using a digital key on their phone. Automated car parks create added value for independent hotels.

Non-resident guests

Restaurants, spa centers, fitness centers and sports fields are typical hotel facilities. People who use these services are still customers of the hotel, they are not guests of the hotel, therefore they should be able to use the hotel car park. It is important to have a system that will be able to distinguish non-resident guests from people who simply abuse parking spaces. Thanks to this system, guests can use the hotel's car park for free. After using the service, they receive a receipt with a QR code, which is scanned at the exit.

Existing supplier issues

If there are multiple providers, there may be problems connecting them. Interoperability between products from different manufacturers helps to use all information. It is essential to have a system that can communicate and use all the provided data. Problems with parking at hotels can also be due to the high costs of maintaining the existing parking security. Hotels may be required to pay additional fees for coverage already purchased. Parking door and payment terminal management systems sometimes cost hotels a lot of money with each upgrade.

Special parking spaces for employees

In addition to guests, hotels should also consider employee satisfaction, as hotel staff play a key role in the hotel's reputation. They deal with stressful and unexpected situations with guests on a daily basis. Getting to work and looking for a free parking spot when you're in a hurry can be frustrating. Therefore, it is necessary to create a special parking lot for the hotel staff, which will alleviate the problem and avoid tense situations.

One solution to manage all your parking options

Hotels have benefited from innovations in parking technology. In recent years, technology has completely transformed parking, making it much more user-friendly and easier to manage. This applies to the hotel industry, especially chain hotels and resorts with multiple entrances and parking lots. To make it easier for guests to navigate and lead them directly to the property they want to visit, it is necessary to have a managed system. It improves traffic and ensures the best stay experience for every guest.